Questions & Answers

What  is City Mates?
answer

City Mates is a social platform designed to help individuals discover local events, connect with like-minded people, and engage in community activities. It's all about making your city feel like home by facilitating real-life interactions and friendships.

How  does City Mates work?
answer

City Mates operates by allowing users to browse and join a variety of local events and activities based on their interests. Users can also create events, inviting others to join and share in new experiences together.

What  problem does City Mates aim to solve?
answer

City Mates addresses the issue of loneliness and the challenge of  integrating into a new community by providing a platform that makes it easier for people to meet, connect, and build meaningful relationships in their local area.

How can I contact other participants?
answer

City Mates provides a chat feature for each event, allowing participants to communicate, coordinate, and get to know each other before and after events.

What  happens to the chat after an event?
answer

The chat associated with an event closes 24 hours post-event and is then archived. This ensures that conversations are timely and relevant to the event while maintaining a tidy and organized platform.

Who creates events on City  Mates and how?
answer

Events on City Mates are community-driven, meaning any user can create events, from after-work drinks  to yoga sessions. Every event is reviewed before publication to maintain the quality and safety of experiences offered on the platform.

Can  I contact other City Mates directly via the platform?
answer

No. Our aim is to encourage real-world interactions, so direct contact is only possible at our City Mates events. This approach fosters genuine connections and engagements within the community.

How can I learn more about City  Mates?
answer

For more information, visit our website or contact our support team. We regularly update our social media channels with news, tips, and stories from the City Mates community.

What  about personal data?
answer

We prioritize your privacy. Only your first name and profile picture are visible to other City Mates, ensuring your personal data is protected.

Is using City Mates free?
answer

Yes, City Mates is free to use, offering core features at no cost. We also provide a premium version with additional features such as viewing events more than 7 days in advance, changing countries, and an ad-free experience.

What types of events can be  found on City Mates?
answer

From casual meetups, cultural festivals, and sports activities to local workshops and networking events, City Mates covers a wide range of interests to cater to the diverse needs of our community.

Become a part of City Mates today.